Help Center

Kaliber pieces are sweat/water-resistant. Rinse after chlorine/salt, pat dry, avoid harsh chemicals, and store separately in the pouch; wipe with a soft cloth to maintain maximum shine.

Most guys prefer 20–22 in chains for everyday wear; 18 in sits higher (athletic/stacking look) and 24 in hangs lower over tees/hoodies. For bracelets, measure your wrist snug with a tape, then add 0.5–0.75 in for a close fit or +1.0 in for a looser drape (e.g., 6.5" wrist → 7.0–7.5" bracelet). Free U.S. size exchanges are available within the return window.

Our jewelry is hypoallergenic and compliant with U.S./EU nickel release limits, suitable for most sensitive skin. If you’re highly reactive, rinse after heavy sweat/chlorine, pat dry, and avoid harsh chemicals or fragrances on contact points. Contact support if irritation occurs—we’ll help with guidance or an exchange.

Kaliber pieces are crafted from 316L surgical-grade stainless steel with durable PVD plating for long-lasting color and shine. Hardware uses reinforced clasps and tight tolerances. All metals meet U.S./EU compliance standards and are built for daily, sweat/water exposure under normal wear.

We process orders in 1–2 business days (Mon–Fri). U.S. shipping arrives in about 3–5 business days; expedited options are available at checkout. International customers are responsible for any duties/VAT.

Refunds accepted within 30 days; exchanges/store credit within 14 days for unworn items in original packaging. U.S. exchanges/store credit ship free.

Our 100 Day Guarantee covers fading, tarnishing, clasp failure, or breakage from normal wear for up to 100 days. We'll offer a free replacement or issue a refund. Excludes damage from chemicals, misuse, or modifications.

Add Shipping Protection at checkout to cover damage, loss, and theft. Claims must be filed within 7 days of delivery; approved claims get a reshipment or refund. Orders without protection are assisted on a best-effort basis.