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Kaliber pieces are sweat/water-resistant. Rinse after chlorine/salt, pat dry, avoid harsh chemicals, and store separately in the pouch; wipe with a soft cloth to maintain maximum shine.

Most guys prefer 20–22 in chains for everyday wear; 18 in sits higher (athletic/stacking look) and 24 in hangs lower over tees/hoodies. For bracelets, measure your wrist snug with a tape, then add 0.5–0.75 in for a close fit or +1.0 in for a looser drape (e.g., 6.5" wrist → 7.0–7.5" bracelet). Free U.S. size exchanges are available within the return window.

Our jewelry is hypoallergenic and compliant with U.S./EU nickel release limits, suitable for most sensitive skin. If you’re highly reactive, rinse after heavy sweat/chlorine, pat dry, and avoid harsh chemicals or fragrances on contact points. Contact support if irritation occurs—we’ll help with guidance or an exchange.

Kaliber pieces are crafted from 316L surgical-grade stainless steel with durable PVD plating for long-lasting color and shine. Hardware uses reinforced clasps and tight tolerances. All metals meet U.S./EU compliance standards and are built for daily, sweat/water exposure under normal wear.

We process orders in 1–2 business days (Mon–Fri). U.S. shipping arrives in about 3–5 business days; expedited options are available at checkout. International customers are responsible for any duties/VAT.

Refunds accepted within 30 days; exchanges/store credit within 14 days for unworn items in original packaging. U.S. exchanges/store credit ship free.

Our 60 Day Guarantee covers fading, peeling, clasp failure, or breakage from normal wear for up to 60 days—repair or replace free. Excludes damage from chemicals, misuse, or modifications.

Add Shipping Protection at checkout to cover damage, loss, and theft. Claims must be filed within 7 days of delivery; approved claims get a reshipment or refund. Orders without protection are assisted on a best-effort basis.

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Returns, exchanges, and refunds are free as long as they meet the condition requirements.

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